FREQUENTLY ASKED QUESTIONS
* HOUSE OF HORROR – FALL ONLY *
Is the Haunted House open right now?
No, it’s closed until September. The “House of Horror” Haunted House will officially open on Friday, September 22, 2017 with an all-new experience. The opening night invite is on Facebook. While we wait, try our new escape rooms, open year round!
OPEN RAIN OR SHINE?
Yes! We are an indoor facility, and have overhangs outside, too, to avoid the rain.
Where are you located?
Find us at the haunted, abandoned movie theater! We are located at 935 Fairlawn Avenue, Laurel, Maryland 20707, in the corner-most of the shopping center. We are down to the right of Chuck E. Cheese in the shopping center. If you are coming from Marshall Avenue, we are on the left hand side. If you are coming down 4th Street, we are on your right and the building is lit up in red lights and there is ample parking there. View Map
How can I get tickets?
Tickets are currently offline, now that the Halloween season is over. During the open season (September – November), you can buy tickets for the Haunted House at the door, or book them in advance online. Tickets can be purchased at the box office with CASH only. There is an ATM on-site. We strongly encourage you to reserve your tickets online here. Be sure to check out “speed pass” option to bypass the regular line. Please keep in mind that the haunted house gets busy around Halloween, and lines can be long as it gets late. The speed pass lets you skip the regular line – the speed pass includes entry to the “House of Horror” with skip-the-line.
When is the Haunted House open?
The Haunted House is currently closed for the season. It will reopen next September 22, 2017 – details will be announced this Summer. View the Fall calendar for exact dates and times when they are posted, and check the availability of tickets on the Haunted House page. The House of Horror haunted house attraction is open in the Fall only, late September to early November. Halloween weekend has extra dates. Open 7PM – 11PM on Friday and Saturday, and 7PM – 10PM on Thursdays and Sundays (except the weekend of Halloween). Open Halloween 7-11PM, as well. Last chance weekend is the weekend after Halloween in November.
How much do tickets cost?
There is a basic ticket price, and a skip-the-line “speed pass”. On a busy night you may still have to wait in the fast pass line but, you are sent through sooner then the others with standard tickets. You can order tickets in advance here, and see exact prices for each date. Tickets are discounted early in the season and for “Last Chance Weekend” after Halloween. Please note: the “speed pass” cost includes one ticket plus the “skip the line” access. The exclusive “Ultimate Pass” is currently unavailable. When available, it includes the “Zombie Apocalypse” escape room, a skip-the-line pass, and entry into the Haunted House afterward: read more here for tickets and info.
What’s in this season’s Haunted House? How long is it?
Our terrifying Halloween-season “House of Horror” haunted house featured four big areas last year, including the Industrial Warehouse, the Carnevil of Madness, Georgetown Alley, and The Unknown. The entrance fee includes all the themed-areas. The experience varies by group and individual experience, based on the pacing that night and the different actors. It changes season to season, too. Next season’s details will be announced later this Summer and Fall.
What is the “Zombie Apocalypse” Ultimate Pass option?
The Ultimate Pass is currently unavailable. Open during this past Halloween season for a limited time, it included the new “Zombie” escape room, a skip-the-line fast pass, and entry into the Haunted House afterward. The “Zombie Apocalypse” escape room (now closed) was only available with the purchase of an Ultimate Pass. One all-inclusive price, in one night. Open this past October 7th – November 5th, on the same days and times that the Haunted House is open, including Halloween. The escape room is a timed, scheduled event (one hour, with approximately 45 minutes of game play), and requires online reservations on this page.
Do you give refunds?
No, tickets are NON-REFUNDABLE. However, in exceptional cases, we can arrange for the ticket purchased to be used on a different night if you are unable to use it for the designated date. Please contact us if you wish to arrange this.
Are you open when it rains?
Yes, we an all indoor facility. It is a 28,000 square foot movie theater with overhangs outside while you wait in line. The only time we may close for weather-related reasons would be a hurricane and or a snow/ice event. In this case, please check the website and our Facebook page for closures and urgent notices.
How long is the walk through?
About 20 to 30 minutes depending on how fast or slow a group moves through.
Is parking free and where do we park?
Yes, parking is free. We recommend parking in the parking lot by Chuck E Cheese or on 4th Street and Marshall Ave. There is plenty of open parking behind the building.
How old do you have to be?
The typical age of patrons going through the haunt is 10 years old and older, possibly younger if they are scare friendly. Children under 10 are not recommended unless they are scare-friendly (it is scary).
Can a pregnant women go through the haunt?
Yes, with CAUTION and AT YOUR OWN RISK! It is not recommended to go through if you are pregnant. It is a risk to you and the baby as you may be startled easily. You also run risks entering fun house areas that are not level.
Are there food vendors on site or do you have a concession area?
Yes, we have a concession area with some basic snacks. We have a fountain soda machine with coke products, and we do sell Monster energy drinks (in a can) as well. We have fresh popped popcorn, candy and various other goodies to tide you over while you wait in line.
Are there bathrooms?
Yes, they are conveniently located in the concession area in the back.
Are there group rates?
Yes, on parties of 10 or more we offer your group a discounted speed pass. Please contact us if you are not provided a special rate online.
Is it scary?
Yes, most patrons find the majority of the haunt scary. WARNING: YOU ARE ENTERING AT YOUR OWN RISK! If you have any heart conditions, vertigo, or a history of seizures, we do not recommend going through. Wearing flat closed-toe shoes is best. There are areas where heals and boots could cause potential issues as you walk through. We ask that you do not touch the actors or props, and, the actors will not touch you. Also, cell phones and flashlight use is not allowed. Please keep anything that has a glow hidden in a pocket or a purse.
Is it handicap accessible?
Yes, but we are not power chair accessible. We are manual chair accessible.
What are the rules concerning drinking?
For your safety, we kindly ask that you do not show up intoxicated for your adventure. This is for your own personal safety, as well as for other guests. We are in an old movie theater — our floors are often slanted, and we have many delicate props and custom-made décor. WE RESERVE THE RIGHT TO REMOVE A GUEST for safety reasons, particularly if they cannot control themselves due to inebriation. Please save your “party time” for after your experience! We will gladly tell you where great bars are in the area once you finish your game. Thanks!